PChome Online About PChome
 
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E-Commerce

Online Shopping shopping.pchome.com.tw


PChome entered the e-commerce industry in June 2000 by establishing a business-to-consumer online mall, PChome Shopping. Online order forms were managed through a model that surpasses the traditional retail business model by integrating supplier development and management, management of product information, circular flow of payment and goods, and customer service. This drastically reduced the distance between the customer and the suppliers, which lowered operating costs and ultimately, retail prices. This allows customers to benefit from the efficient process provided by an innovative online shopping experience. 
 
Milestones:
2000 Pioneer in one-to-one ATM transfers
2001 Pioneer in online promotional codes
2002 Pioneer in online donation of invoices to charitable organizations
2003 Pioneer in scheduling payments online
2004 Pioneer in automatic refunds online
2005
1. Pioneer in earning points for cashback
2. First company in Taiwan to be approved by the government to issue e-invoice
3. Pioneer in immediate redemption of credit card points in online purchases
2006

Offers text messaging for order confirmation 

 
Awards:
2000  Winner of the First e-Oscar Awards for Best E-Commerce 
2001 Winner of the Bronze Medal in the Click! Golden Online Promotion Awards for Best E-Commerce
2002 Winner of the Excellence Award in the MOEA e21 Golden Web Awards
2002 Winner of the Gold Medal in the Click! Golden Online Awards for Best E-Commerce
2003 Winner of the Gold Medal in the Click! Golden Online Awards for Best E-Commerce
2003 PChome Shopping ranks #1 Taiwanese online shopping websites according to the InsightXplorer survey conducted in June
2003 Winner of the Award of Excellence in E-Commerce by the Secure Online Shopping Association of Taipei
2005
Winner of the Gold Medal Award in the MOEA e21 Golden Web Awards
2006

Winner of the Silver Medal in the Click! Golden Online Awards for Best E-Commerce

 

24h Shopping 24h.pchome.com.tw

The first 24-hour delivery service to all the counties in Taiwan

PChome 24h Shopping commenced beginning of 2007 as the global pioneer of 24 hour delivery, establishing brand new benchmarks in the development of Taiwanese digital services. PChome 24h Shopping successfully generated a new market for consumer demand by providing a fast and reliable channel for timely delivery of household goods formally unsuitable for purchase via the web, including rice, condiments, and even tissue paper. This led to a shift in the behavior of Taiwanese consumers. By virtue of 24h Shopping, all types of daily use products became popular Internet purchases, bringing efficiency to the lives of consumers by allowing them to relax and feel at home while planning their household shopping. Currently, 24-hour delivery extends throughout the entire island of Taiwan, giving all consumers a satisfying online purchase experience by offering an abundance of products and the convenience of quick delivery. 

 

 

 

Milestones:

2007.1 Grand launch of the first 24-hour delivery service in the world
2008.5 24-hour delivery service extended to all the counties in Taiwan
2008.8 Began offering payment on delivery service
2008.11  MOEA Process Innovation Award
2009.10 Quick Delivery Process Management System wins the 2009 eAsia Special Award of Excellence
2009.11 Award of Excellence – 9th e21 Golden Web Awards
2010.7  First to offer Credit Card Payment on Delivery service
2010.11 Excellent Brand Award – MOEA 3rd Taiwanese Service Industry Awards
2010.12 Winner of both the E-Commerce Golden Award and the Annual Best Media and Service Website Award in the 11th Click! Awards
2011.6 Business Next ranks PChome #73 overall in the 2011 Info Tech 100 and #1 under the information services category
2011.7 1st place Online Shopping – Golden Service Awards of the CommonWealth Magazine
2012.5 1st place in the B2C E-Commerce category for 2012 Top 100 Taiwanese websites of Business Next
2012.5 Award of Excellence – 2012 Survey of Technological Innovative Power of Brands in the Service Industry
2012.5 #105 in Top 500 Largest Service Companies of CommonWealth Magazine
2012.6 #37 in 2012 Top 100 Taiwanese Technology Companies of Business Next Publishing Corp.
2012.11

Gold Award – MOEA 12th Golden Web Awards for Platform Online Shopping Malls

 

Global Shopping global.pchome.com.tw

Deliver high quality and cost effective Taiwanese goods to 104 countries

PChome Global Shopping was established in July 2010, offering Traditional and Simplified Chinese websites, combining PayPal, Alipay, International Express Mail Service of the Taiwan Post Office, to deliver high quality and cost effective Taiwanese goods to 105 countries to cater to overseas Chinese and Taiwanese students studying abroad, as well as businessmen women traveling abroad. PChome Global Shopping offers Chinese goods, electronics with a Chinese interface, Chinese books, as well as household products. In February 2012, an English website launched to expand services to the US, Europe, and other non-Chinese markets. 
 
PChome Global Shopping continues to provide services to consumers all over the world. We believe the internet has changed our lives and brought an unprecedented level of convenience. PChome Global Shopping aims to provide the best-in-class online experience for consumers around the world. 

 

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